Refund & Cancellation Policy

Last updated: September 2026

Thank you for choosing Digital Sanyaas. We are dedicated to providing comprehensive, practical, and career-oriented online education to help our learners succeed in digital marketing, freelancing, and digital business. Please read this policy carefully before enrolling in any of our courses or packs.

1. Digital Products & Instant Access Policy

All courses, bundles, and learning packs offered on Digital Sanyaas are digital content products. Upon successful completion of your payment, you receive immediate, unrestricted, and lifetime digital access to proprietary video lessons, instructional materials, quizzes, resources, and regular curriculum updates.

Because immediate access to all proprietary digital content is delivered instantly upon enrollment, we do not offer refunds, exchanges, or order cancellations once a purchase has been completed. All sales are final.

2. Review Before You Enroll

We want every student to feel completely confident and satisfied with their learning investment. To assist you in making an informed decision prior to purchasing, we provide transparent details across our platform:

• Detailed syllabus and lesson breakdowns on every course page.
• Transparent summaries of topics, tools, workflows, and skills covered.
• Free preview lessons available so you can experience the instructor's teaching methodology and video quality firsthand before buying.
• Complete pack overviews outlining every included course, instructor, and total learning duration.

We warmly encourage you to review all course outlines and explore the free preview lessons before finalizing your enrollment.

3. Technical & Billing Error Exceptions

While standard purchases are non-refundable, we understand that occasional technical glitches happen, and we are committed to resolving them fairly and promptly. We will gladly review and process refunds in the following specific circumstances:

• Duplicate Billing: If your account or card was inadvertently charged more than once for the same order due to a network interruption or payment gateway glitch.
• Payment Deducted without Course Activation: If funds were successfully debited from your account but a technical failure prevented your course access from unlocking, and our technical team is unable to resolve your access within 48 business hours of being notified.

4. How to Request an Error Review

If you have experienced a duplicate charge or technical enrollment failure, please contact our support team within 7 days of the transaction:

1. Send an email to info@digitalsanyaas.com or reach out through our Contact Us page.
2. Include your registered account email, Order Reference ID, transaction screenshot or bank reference number, and a brief description of the issue.

Our support team will verify the payment logs with our payment partner (Razorpay) and respond within 1–2 business days.

5. Refund Processing Timelines

When an error refund is approved, it will be automatically issued back to your original payment method (Credit/Debit Card, UPI, Net Banking, or Wallet) via Razorpay. Depending on your bank or card provider, the refunded amount typically reflects in your account within 5 to 7 business days.

6. Questions & Pre-Enrollment Guidance

If you have any questions or require guidance before purchasing a course or bundle, please do not hesitate to contact our team. We are always glad to assist you in selecting the right course for your goals.

Digital Sanyaas Support
Email: info@digitalsanyaas.com
Help Desk: digitalsanyaas.com/contact-us